TY - BOOK AU - Nair, Chenicheri Sid. AU - Mertova, Patricie. TI - Student feedback: the cornerstone to an effective quality assurance system in higher education SN - 9781843345732 U1 - 378.107 NAI PY - 2011/// CY - Oxford, UK PB - Chandos Publishing, KW - Higher education N1 - Includes index ER -